Performance Measures for Community Economic Development

I have had the opportunity in the past couple of years to be involved in compiling data to assist in the evaluation of economic development efforts at the state and local level. Having worked the past twenty years measuring performance in government and business, I have seen that government performance measurement initiatives are most successful when championed by its citizens. Measuring performance involves both the private and public sectors, and all levels of government, across many government agencies. With this ... Read More

Managing Projects in 2013

Research studies tell us 65% of all projects fail to meet objectives at all, and only 15% of projects achieve all objectives. Harvard Kotter gives us 7 key reasons that change fails, which must certainly pertain and at least, partially explain these statistics: 1) A clear reason is not communicated 2) Too little involvement by top management 3) Move from "talking" to "action" is too slow 4) Not prepared for the management style needed 5) ... Read More

Success in 2013 and Beyond Strategic Planning

If you're not sure the end of the Mayan calendar isn't any more than simply the end of the Mayan calendar, you may be taking some time away from the holiday season festivities to do a little planning for 2013 and beyond. Planning needs to start with a strategic process of envisioning the future, defining our purpose and pursuits, and designing the methods for achieving them. There are good reasons to ... Read More

Have You Ever Asked Yourself Why You’re in Business?

  Have you ever asked yourself why you're in business? by Daniel H. Pink, copyright, reprinted by permission. This article originally appeared in the Sunday Telegraph of London. On the very first day of my very first journalism course - back in the late 1970s at a secondary school in the middle of America - my instructor told me about a magical formula called "Five Ws and an H". A journalist's job, she said, was ... Read More

Logic Modeling vs. Process Mapping

Tools used to ensure organizations make the most of available resources abound. Differentiating between these tools can be difficult. If you have been around organizational quality initiatives, you are likely familiar with business process mapping. You may not, however, have ever heard of logic modeling.  So, I wanted to define these tools and compare and contrast them for you.A logic model is a tool used to distinguish and evaluate the effectiveness of programs in an organization. Programs are activities with ... Read More

Measuring Alignment with Strategy?

Do some people in your organization take actions that don’t support the organization’s vision? What happens if there is not alignment? The challenges to alignment include: (1) Power Struggles for Resources, (2) Protecting “Turf”, and of course, (3) “That’s the Way We’ve Always Done It”. To overcome these challenges, we have to keep asking, “What will be the impact on our customer?” Also, “what is right for the people in our organization?”….and of course, the people in the ... Read More

A Quick Evaluation of your Performance Measurement System

Please answer Yes or No to the following questions. Right Measure at Right Place

  • Does your measurement system recognize levels of measurement?   __________                     
  • Is your measurement system based upon a program logic model framework? __________         
  • Does you measurement system have measures for assessing the effectiveness of …
  •                         …strategy?  ________  .....services?       _______   …quality and efficiency of operations? _______         Comprehensive Approach
  • Does your system recognize activities with common outcomes?         ______
  • Does your measurement system include both qualitative and quantitative measures?               _____
  • If applicable, is your program
  • ... Read More

    Supporting the Vision – Building a Sustainable Performance Framework

    Do some people in your organization take actions that don’t support the organization’s vision? What happens if there is not alignment? The challenges to alignment include: (1) Power Struggles for Resources, (2) Protecting “Turf”, and of course, (3) “That’s the Way We’ve Always Done It”. To overcome these challenges, we have to keep asking, “What will be the impact on our customer?” Also, “what is right for the people in our organization?”….and of course, the people in the organization need to ... Read More

    The First Step in Building a Sustainable Performance Framework – the Vision

    First, your leadership must establish a vision for your organization……the vision must be compelling! The very essence of leadership is you have to have a vision. It’s got to be a vision you articulate clearly and forcefully on every occasion. You can’t blow an uncertain trumpet”...........Father Theodore Hesburgh, the former President of Notre Dame University May you be king of your dreams! Growing up, my mother often took ... Read More

    Getting the Results You Want

    Have you ever thought about how often you get the results you want? Wouldn’t it be interesting to have an inventory of all our wishes and desired results, and how many we attained? For those we did attain, was it something magical that made it happen, or just our destiny, God’s will, our own willpower, or was it just luck? Research indicates that one of the main reasons we don’t get what we want, is because we don’t ... Read More

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