Kaye Kendrick Enterprises, LLC

Services to determine:

WHAT SHOULD YOU BE DOING?

• Organizational & Personal Planning
• Performance Measurement Systems
• Benchmarking & Research

IS WHAT YOU ARE DOING WORKING?

• DIALOG (staff feedback using Baldridge criteria)
• Program Evaluation
• Needs Assessment

ARE YOU DOING WHAT YOU THINK YOU ARE DOING?

• Quality Review & Auditing
• Management Reporting
• Data Compilation & Analysis

ARE YOU IN TOUCH WITH YOUR CUSTOMERS?

• Customer Feedback
• Proposal & Report Writing
• Data Compilation & Analysis

HAVE YOU COMMUNICATED WHAT EVERYONE SHOULD BE DOING?

• Staff Feedback & Morale
• Report Writing

ARE YOU DOING WHAT YOU SHOULD BE DOING AT A REASONABLE COST?

• Business Process Analysis
• Performance-based Budgeting
• Activity Costing & Problem Solving

HOW CAN YOU MAKE CHANGES?

• Transition Plans
• Contract Management
• Change Management